Terms & Conditions
- The standard turnaround time is 24 hours however urgent requirements may be met with prior arrangement. Any work received Friday will be delivered Monday unless alternative arrangements have been made.
- All transcribed documents are produced in Word. Clients may supply templates and precedents and I will prepare your documents according to your preferred layout and formatting. Alternatively, I can use my standard templates and formatting.
- All completed work will be returned by email unless alternative arrangements have been made.
- All work is quality checked and returned to the client as a draft. It is the client's responsibility to proofread all completed and returned documents for accuracy.
- Available seven days per week including public holidays.
- An itemised invoice will be rendered upon completion of work and is payable within seven (7) days.
- Payment methods accepted are direct deposit and/or business cheque.
Privacy & Confidentiality
- All documents and information received will be treated as strictly confidential.